Privacy Policy

Effective Date: 1st June 2025
Company Name: GOLD WAVES MARKETING SDN. BHD.
Company Registration No.: 202201021005 (1466702M)
Business Address:
UNIT: E232A (SECOND FLOOR), SUNSURIA FORUM @ 7TH AVENUE
NO. 1, JALAN SETIA DAGANG AL U13/AL,
SEKSYEN U13, SETIA ALAM,
40170 SHAH ALAM, SELANGOR, MALAYSIA
Email: andenzcheng@hotmail.com

 

1. Introduction

Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or make a purchase through our online store.


2. Information We Collect

We may collect and store the following personal information:

  1. Full name
  2. Contact details (email, phone number, address)
  3. Payment and billing information
  4. Purchase history
  5. Website usage and browsing behavior via cookies


3. How We Use Your Information

Your information is used for the following purposes:

  1. To process and fulfill orders
  2. To communicate updates on order status and shipping
  3. To improve website experience and services
  4. To send marketing materials (only with your consent)
  5. To respond to customer support inquiries
  6. To comply with legal obligations


4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, understand user behavior, and improve our website. You can manage cookie preferences through your browser settings.


5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with trusted third parties only when necessary:

  1. Payment processors (e.g., FPX, credit card gateways)
  2. Logistics and delivery partners
  3. Marketing service providers (only with consent)
  4. Government authorities if required by law


6. Data Security

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

 

7. Your Rights

You have the right to:

  1. Access your personal data
  2. Request correction or deletion
  3. Withdraw consent at any time
  4. Lodge a complaint with relevant authorities if you believe your data is misused


8. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.


9. Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices. Please read their privacy policies separately.


10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. All updates will be posted on this page with the revised effective date.


11. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:
📧 andenzcheng@hotmail.com